Interpreting with Jeenie

Everything you need to know about taking calls on the Jeenie platform.

• Starting a Call
• Types of Customers
• Answering an Incoming Call Request
• Demo calls
• Ending and Rating a Call
• 3-Way Calling (Linguists)
• Maximum Duration of Calls
• Adding a 3rd Party to a Session (Mobile)
• Adding a 3rd Party to a Session (Web)
• Scheduled Calls
• Reporting Abuse
• Jeenie Linguist Assessments
• Interpreter Introductions on Jeenie
• How to Answer Clients’ Questions About Jeenie
• Quality Checks
• Using a Headset
• Recording Calls
• Joining a Scheduled Call
• Scheduled Call Duration Reports