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Getting Started

Everything you need to know before you take your first call.

• Before You Begin
• Device and Browser Compatibility
• Video Settings

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Interpreting with Jeenie

Everything you need to know about taking calls on the Jeenie platform.

• Starting a Call
• Answering an Incoming Call Request
• Quality Checks
• Ending and Rating a Call

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Expectations and Guidelines

Jeenie and clients expect the best! Learn more.

• Environment and Appearance
• Protecting Your Privacy
• Jeenie Scheduled Calls Requirements for Linguists

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Earning Fees

Earning fees for Jeenie calls

• Earning Fees for Your Services
• Surge Rates

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Troubleshooting

Having issues? Get help with common fixes.

• Deleting Cookies - Chrome and Firefox
• Reporting a Problem

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Answering Off-Platform Calls

Learn more about answering off-platform calls on Jeenie

• Answering Off-Platform Calls
• What is Zoom Integration?
• Requirements to Qualify for Zoom Calls
• Accepting a Zoom Call

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